Methodologies

Four disciplines. One coach. Zero shortcuts.

Describe the problem — Solve recommends the method, then coaches every phase in order. No phase closes without its evidence.

Containment-critical escapes

8D — Eight Disciplines

The team discipline for customer escapes, run the way an experienced champion would: containment verified before root cause, root cause validated before corrective action.

The coach enforces: no D4 close without a validated root cause and an escape point. D3 containment is verified, not assumed. The applicable clause is cited as you go.
  • D1Team & champion
  • D2Describe the problemWhat, where, when, how many
  • D3Containment VerifiedEffective — with evidence
  • D4Root cause GateValidated, escape point identified
  • D5Permanent corrective actions
  • D6Implement & validate Gate
  • D7Prevent recurrenceSystems, not reminders
  • D8Recognise the team & close
Chronic problems, told on one page

A3 Problem Solving

Thinking made visible. Solve coaches the story from background to follow-up so the finished A3 reads as one continuous argument — not eight disconnected boxes.

The coach enforces: the current state is evidenced with data before goals are set, and every countermeasure traces to an identified root cause. No jumping from symptom to solution.
Fast cycles of improvement

PDCA

Where most improvement work should live — and where Check and Act are most often skipped. Solve keeps the cycle honest, so improvements are confirmed, standardised and held.

The coach enforces: the cycle cannot close at Do. Check requires before-and-after data; Act requires a recorded decision — standardise, adjust, or abandon.
Process variation, data-gated

Six Sigma DMAIC

Statistical rigour for variation problems, coached the way a Black Belt would — every phase earns its exit with data.

The coach enforces: Measure establishes a trustworthy baseline before Analyze; Improve proves the change against it; Control requires a live control plan before close.
  • DDefineCharter, scope, customer impact
  • MMeasure BaselineData you can trust
  • AAnalyzeVerify the vital-few causes
  • IImprove ProvenPiloted against the baseline
  • CControl GateControl plan live before close

Not sure which method fits?

Neither are most teams — that's the point. Describe the problem and Solve recommends the discipline before the first question is asked.

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